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I have had DSL (if you want to call it that today) as long as DSL has been around the Walnut area. For the most part, it has been working well, however, over the last 6 to 8 months, we have gone from DSL speed to dial up speed.
The breaking point was when I was going to upload a 30 minutes video and found out it was going to take over 13 hours to upload. I took to another place that did not have Frontier and uploaded in less than 30 minutes.
Called Frontier and they gave me the, "You're in a high volume area." They further said they were trying new things with their fiber, which runs in front of my home to the switch, which is less than a half mile from my house. I even talked with a friend of mine who installs cable and when I told him the speed, and the distance from the switch, he could not believe.
In talking with Frontier, they say they talked with a programmer who was to have "moved me to 3 Mb/s. As usual, customer pays for something and does not get.