We moved to Nebo about 3 years ago. My husband was trying to work from home and we were told that we could get Verizon DSL. We not only could not get it, but we were unable to get a landline phone for over a year. Verizon had pulled out and Frontier was slow to take over service. We are in an area with poor to fair cell phone reception, and there were times when we had no phone service for weeks. We had the Verizon card for our internet service for 1 1/2 years and it was extremely slow. I think dial up would have been better. It is not suitable for video or uploading or transmittal of large files. After many calls to Frontier we were able to get their wireless DSL. It is terrible. We have an 2 Apple computers and our signal is so poor that our wireless connection has to be rebooted several times a day. Customer service is unsympathetic to the problem. They say there is something wrong with our computers. If we take our laptop to Marion or Asheville, we get great wireless service on our "defective" computer. Can we get some help out here please?
No cable or wired DSL, poor reception, no service
We moved to Nebo about 3 years ago. My husband was trying to work from home and we were told that we could get Verizon DSL. We not only could not get it, but we were unable to get a landline phone for over a year. Verizon had pulled out and Frontier was slow to take over service. We are in an area with poor to fair cell phone reception, and there were times when we had no phone service for weeks. We had the Verizon card for our internet service for 1 1/2 years and it was extremely slow. I think dial up would have been better. It is not suitable for video or uploading or transmittal of large files. After many calls to Frontier we were able to get their wireless DSL. It is terrible. We have an 2 Apple computers and our signal is so poor that our wireless connection has to be rebooted several times a day. Customer service is unsympathetic to the problem. They say there is something wrong with our computers. If we take our laptop to Marion or Asheville, we get great wireless service on our "defective" computer. Can we get some help out here please?